Data protection declaration and consent to use data by

Data protection is a matter of trust and your trust is important to us. We respect your personal space and your privacy. Therefore, protecting personal data and collecting, processing and using them in conformity with the law is an important concern to us. So that you feel safe while visiting one of our web pages, we strictly adhere to legal provisions when we process you data and would like to inform you here about our data collection and use of data.

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By agreeing to the following data protection declaration you consent to Zalando SE, Tamara-Danz-Straße 1, 10243 Berlin (hereinafter: Zalando) collecting, processing and using your personal data by adhering to the data protection laws and the following provisions.

1.Responsible body

The body responsible for collecting, processing and using your personal data in terms of the Federal data protection laws is Zalando SE, Tamara-Danz-Straße 1, 10243 Berlin.

Should you wish to object to Zalando collecting, processing and using your personal data in accordance with these data protection provisions in total or only to individual measures, you can send your objection by email, fax or letter to the following contacts:

Zalando SE

Tamara-Danz-Straße 1

10243 Berlin.

Fax: +49 (0)30 2759 4693


2. Collecting, processing and using personal data

We only store and process personal data when you have voluntarily supplied us with it; such as by filling in a contact form or purchasing a ticket. If we collect any other personal data, you will be informed in this privacy policy or on the respective web pages, of the intended purpose of use and, if necessary, asked for your consent to store and process the data. Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our services or you have given your prior consent.

2.1 Data that you provide to us

If you purchase a ticket and register with us, we collect the following information from you:

  • your name
  • your email address
  • your address
  • if applicable: the company you are working for

2.2 How and for what purpose do we use your data?

Data that you explicitly and knowingly provide to us will be used for the purpose for which we have specified it. It will mainly be used for offering you an account, display your account on our website to allows brands to discover your profile and contact you.

3. Cookies

We use cookies only to make the use of our pages easier for you. Certain pages may store personal data on cookies if you have explicitly agreed to this in advance. In principle, you can also access all the information on our web pages if you have disabled cookies. Should you not accept cookies, this can lead to a limitation of functionality.

4. Log files

During every access of our page user data is transmitted by the respective Internet browser and stored in protocol files, the so-called server log files. The datasets stored here contain the following data: date and time of access, name of accessed page, IP address, referrer URL (original URL from which you arrived at the website), the amount of data transmitted, product and version information of the browser used.

Subject to possible legal retention obligations, users’ IP addresses are deleted or anonymised after use has been ended. During an anonymisation the IP addresses are changed in such a way that the individual information about personal or material circumstances can no longer be allocated to a certain or to an ascertainable person except with an unreasonably high expense of time, money and manpower.

5. Web Analysis

In order to constantly improve and optimise our offer we make use of so-called tracking technologies. To this end we make use of the services of Google Analytics. Google Analytics is a service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics makes use of “cookies”, i.e. text files that are stored on your computer and enable an analysis to be made of our offer by Google. The information recorded by the cookies on the use made of our websites (including your IP address) is normally transmitted to a Google server in the USA and stored there. We draw your attention to the fact that on our websites Google Analytics were extended by the code “gat._anonymizeIp();” to ensure an anonymized record of IP addresses (so-called IP masking). At our request, your IP address is therefore recorded by Google solely in shortened form, which ensures anonymization and allows no inferences to be made to your identity. In the event that the IP-anonymize function is activated on this website, your IP address will previously be shortened by Google within the member countries of the European Union or in other contracting states that were party to the agreement on the European Economic Area. The full IP address will be sent to a Google server in the USA – and shortened there – only in exceptional cases. Google also observes the data-protection provisions of the “US Safe Harbor” agreement and is registered in the “Safe Harbor” program of the US Department of Commerce. Google will make use of the said information to evaluate your use of our websites, to prepare reports on the website activities for us and to provide us with further website-related and Internet-related services. The IP address transferred from your browser by Google Analytics is not brought together by Google with other data collected. Any transfer of this data to a third party by Google is made solely on the basis of statutory regulations or within the framework of order data processing. On no account will Google bring your data together with other data recorded by Google.

By using these websites you declare that you consent to the processing of the data collected on you by Google and the previously described manner of data processing, as well as the described purpose.

You can prevent the storage of the cookies by adjusting your browser-software settings appropriately. In this case, however, we draw your attention to the fact that you may not then be fully able to use all of the functions of these websites. You can also prevent the acquisition by Google of the data generated by the cookie and relating to your use of the website (incl. your IP address) as well as its processing by Google in that you download and install the browser plug-in available under the following link:

6. Social Plug-Ins

Our Internet appearance uses social plug-ins from various social networks. With the help of these plug-ins you can, for example, recommend content and products. On our website the plug-ins are normally deactivated and thus only send data when you click on them.

When these plug-ins are activated, your browser makes a direct connection to the servers of the respective social network as soon as you call up a website of our Internet appearance. The content of the plug-ins is transmitted directly from the social network to your browser and is integrated by this in the website.

Through the integration of the plug-in the social network receives the information that you have called up the corresponding page of our Internet appearance. If you are logged-in to the social network this can assign the visit to your account there. If you interact with the plug-in – for example, if you click the “I-Like” button or make a comment – the corresponding information is transmitted by your browser directly to the social network and is stored there.

For the purpose and extent of the data acquisition, further processing and utilisation of the data by the social network, as well as your rights in this connection and the configuration options for protection of your private sphere, please refer to the data-protection notes of the respective networks or websites. The links to these can be found below.

If you do not want the social networks to gather data on you via our internet appearance you must log out of these social networks before your visit to our Internet appearance.

Even if you are not registered with the social networks, data can still be sent to the networks from websites with active social plug-ins. With every call-up of the website, active plug-ins will place a cookie with an ID. Since your browser automatically sends this cookie to the social network every time you connect with a network server, the social network could in principle prepare a profile of which websites the user to whom the ID belongs has visited. And it would then indeed be possible to later trace this ID – if you were later to register with the social network, for example – to a specific person.

If you do not want social networks to collect any data on you via active plug-ins, you can either deactivate the social plug-ins on our websites simply with a click, or select the function “Block Cookies from third parties” in your browser settings. Then, in cases of embedded content of other providers, the browser sends no cookies to the server. With this setting, however, it may well be that, in addition to the plug-ins, other multi-page functions also no longer operate.

 6.1 Facebook

We make use of plug-ins of the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

The link to the Facebook data-protection statement can be found here: Facebook notes on data protection.

6.2 Twitter

We make use of plug-ins of the social network Twitter, is operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA (“Twitter”).

The link to the Twitter data-protection statement can be found here: Twitter notes on data protection.

6.3 Instagram

We make use of plug-ins of the social network Instagram, which is operated by Instagram, LLC Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”).

The link to the Instagram data-protection statement can be found here: Instagram notes on data protection.

 7. Safe data transmission

Your data is transmitted safely by using encryption. This applies to your login. Here we use the encryption system SSL (Secure Socket Layer). Nevertheless, nobody can guarantee absolute protection. However, we secure our website and other systems with technical and organisational measures against the loss, destruction, access, change or dissemination of your data by unauthorised persons.

8. Right of the concerned to receive information

According to the Federal data protection laws, you have the right to free information regarding the stored data on you as well as the right to correct, block or delete this data.

We take the protection of your data very seriously. In order to ensure that personal data is not given to third parties, please send your request by email or by mail to the following address, clearly stating your identity:

Zalando SE

Tamara-Danz-Straße 1

10243 Berlin.

Fax: +49 (0)30 2759 46 93